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SMS Privacy Policy

 

Last Updated: January 2026

 

 

1. Information We Collect

 

When you communicate with SurfsideOC via SMS, we may collect:

 

  • Your mobile phone number

  • Message content exchanged with our staff

  • Date and time of messages

 

This information is used solely for business communication and support purposes.

 

 

2. How We Use SMS Information

 

SMS information is used to:

 

  • Respond to support requests

  • Coordinate services and scheduling

  • Communicate updates related to your account or services

 

SMS data is not used for marketing or advertising.

 

 

3. Data Sharing

 

SurfsideOC does not sell, rent, or share SMS consent or message content with third parties for marketing purposes.

 

Message delivery may involve third-party service providers (such as messaging carriers or Microsoft Teams SMS infrastructure) strictly for message transmission.

 

 

4. Data Retention

 

SMS messages may be retained in accordance with SurfsideOC’s business records, compliance, and legal obligations.

 

 

5. Data Security

 

SurfsideOC takes reasonable administrative and technical measures to protect SMS communications from unauthorized access or disclosure.

 

 

6. Your Rights

 

You may:

 

  • Opt out of SMS communications at any time by replying STOP

  • Request assistance by replying HELP

  • Contact us to request information about how your data is handled

 

 

7. Contact Information

 

If you have questions about this SMS Privacy Policy, contact:

 

 

 

8. Policy Updates

 

We may update this SMS Privacy Policy periodically. Updates will be posted on this page with the revised date.

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